At Elara Beauty, accessible from https://beauty.elara.shop, your privacy is one of our main priorities. This Privacy Policy document outlines the types of information that we collect, how it is used, and the measures we take to protect your information. By accessing our website and using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website. The types of information we collect include:
a. Personal Information:
When you make a purchase, sign up for newsletters, or create an account, we may collect:
- Name
- Email address
- Shipping and billing address
- Payment information (handled securely via third-party payment processors)
- Phone number
b. Non-Personal Information:
We also collect data that does not personally identify you, such as:
- Browser type
- IP address
- Device type
- Cookies and usage data (to improve website experience and functionality)
2. How We Use Your Information
We use the information collected from you in the following ways:
- To Process Orders: Manage, process, and fulfill your purchases, including shipping and providing transaction-related communication.
- Customer Support: Address any inquiries, returns, or other service requests.
- Marketing & Personalization: Provide personalized product recommendations and send promotional emails (only if you opt-in).
- Website Improvement: Analyze website usage and traffic trends to enhance our site’s performance and user experience.
- Legal Compliance: Fulfill legal obligations or respond to legitimate legal processes.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Payment details are securely processed by third-party services using encryption. However, no internet-based service is completely immune to security risks.
4. Sharing Your Information
We value your privacy and do not sell or rent your personal data to third parties. We may share your information with:
- Service Providers: Trusted third parties such as payment processors, shipping partners, and marketing platforms who help us deliver our services.
- Legal Obligations: If required by law or to respond to legal requests, we may disclose your information to relevant authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction.
5. Cookies and Tracking Technologies
Our website uses cookies to collect non-personal information to enhance your experience on our site. Cookies help:
- Remember your login information
- Track your preferences
- Analyze website usage
You may disable cookies in your browser settings, though doing so may affect your ability to use some features on the site.
6. Your Choices & Rights
You have certain rights regarding your personal data, including:
- Access and Update Information: You can view and update your personal information by logging into your account.
- Opt-out of Marketing Communications: You can unsubscribe from marketing emails by following the “unsubscribe” link in our emails or adjusting your account settings.
- Data Deletion: You can request the deletion of your account and associated personal data by contacting us.
- Data Portability: You have the right to request your data in a portable format.
For any of these requests, please contact us at privacy@elarabeauty.com.
7. Third-Party Links
Elara Beauty may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated effective date.